Simple Pricing

I offer simple, competitive pricing that is hard to beat. Prices are before GST.
Payment methods include e-Transfer, Credit Card, and Cheque.

For each appointment:

Remote Support

$60Per Hour
Charged in 15 minute
increments after the
first 45 minutes (minimum)

Adjusted Time Billing

Adjusted time means you are charged for the actual amount of time I spend on your screen or on the phone with you working on your issue, not necessarily the full amount of time of the appointment. For example, sometimes it can take up to 15 minutes just to get connected to your screen. The clock will not begin until I am connected and we start working on your problem. Also while things like virus scan software and windows updates are running, if I am doing nothing else but waiting, the clock will be paused.

Additional Pricing

Non-remote work done at my location is changed at $60/hours, and any onsite support is charged at $60/hour plus travel. Travel is charged at 60 cents per KM.